1CC_GovSOW

1.0 GENERAL

A. PURPOSE

The purpose of this document is to establish an Indefinite Delivery Indefinite Quantity (IDIQ) professional, technical and management support services vehicle for 1CC, Inc., (hereafter called Contractor), to provide Information Technology (IT) products and services to Federal, State, Local and International agencies.

B. INTRODUCTION

Contractor shall provide professional, IT, technical and management support to government agencies in order to meet their requirements for providing the level or services that is necessary to facilitate their assigned goals and program objectives. This includes the congressional mandate to realign federal activities and conduct business more efficiently and cost effectively.

C. AGENCIES SUPPORTED

The work provided by Contractor will support any and all federal, state and local agencies from A to Z (i.e., the Agency for International Development to the Washington Metropolitan Transit Authority).

2.0 APPLICABLE DOCUMENTS

All applicable documents governing the tasks included in this Statement of Work will be defined for each individual project and/or agency, by the following:

1. Agency’s Task Order (TO),

2. Applicable Cost Estimate (CE).

3. Individual Statement of Work (SOW) and

4. Contract Data Requirements List (CDRL).

3.0 GENERAL REQUIREMENTS

A. TASKING

Each individual Task Order or multiples thereof, will be detailed and accompanied by the appropriate Contract Data Requirements List (CDRL) of items for each task within that Order. This is applicable to all agencies listed in Section 1.0C.

B. SCOPE

The scope of work will be defined in such a way as to support the efforts of evaluating and improving the current processes, productions and programs, then identifying improvement projects. This includes planning, designing and implementing projects to improve the efficiency and effectiveness of the agencies being supported, (listed in Section 1.0C). Each individual TO shall define the requirements for professional, technical or management support services needed to achieve the program goals.

Given the vast and diverse objectives of these agencies, contractor support will cover an extensive range of IT products and services including but not limited to the following:

¨ Computer Consulting

¨ Computer Design & Redesign

¨ Computer Integration

¨ Computer Manufacturing

¨ Computer/Network Configuration

¨ Computer Software Programming

¨ Computer Software Training & Courseware Development

¨ Data Conversion

¨ Data Warehousing

¨ Graphic Design

¨ Information Technology Consulting

¨ Infrastructure Consulting

¨ Internet Broadcasting

¨ Internet Training

¨ Network Cabling

¨ Network Design & Implementation (LAN, WAN)

¨ Project Management & Development

¨ Strategic Plan Consultation

¨ Research & Development

¨ Virtual Private Network Development

¨ Video/Voice Streaming

¨ Web Site Development

¨ Web Site Hosting

¨ Workflow Automation

C. METHOD

Each requirement placed against the contract will be in the form of a Task Order containing its own SOW, CE and applicable CDRL. These documents will describe specific requirements for the scope of work, performance standards, deliverables, schedules, costs, milestones, Government reviews and travel. Task Orders may be written against any part of this contract.

D. GOVERNMENT FURNISHED EQUIPMENT & INFORMATION

Each TO issued by an agency will specify and describe the Government furnished equipment, data, information, documentation and facilities.

E. TRAVEL & OTHER CHARGES

All travel and other direct charges required shall be approved in advanced by the Agency issuing the TO. Travel shall be in accordance with the Government’s Joint Travel Regulations for Federal Travel Regulations. The number of trips taken and personnel traveling shall be limited to the minimum required to accomplish work requirements as described in the TO. Other direct charges shall be billed according to the Contractor’s billing cycle as defined in this contract.

4.0 STATEMENT OF WORK

Contractor is commissioned to provide professional, technical and management support services, equipment, parts, data and other information, in order to achieve maximum efficiency and effectiveness, optimization of resources and streamlined processes under the specific TO’s for a number of areas. This covers consultation services for systems analyses, planning, strategy, needs assessment, development, design, build and installation relating to IT products and services including hardware, software, computer systems, networks, management services and Internet solutions. This includes but is not limited to the areas following.

1. Consultation services for computer systems analyses, upgrade, replacement, new design, build and installation. This includes Personal Computers and Notebooks.

2. Design and /or redesign, build, configure and upgrade of new or existing computer systems.

3. Computer integration services to include bridging of software between systems, configuration and re-configuration of software for compatibility, installation of collaboration tools to process requirements from beginning to end.

4. Specify, design and manufacture computers and computer systems for local, Internet and Intranet use. This includes Personal Computers and servers (web, mail, data), PC parts, and peripherals.

5. Specify, design, configure, build and install hardware and software for computer networks. This includes individual computer parts, peripherals, network components, system and workstation and server configuration, setup and installation.

6. Computer software programming services to achieve management objectives in the areas of command and control systems, system-wide visibility of activities at local, national and international levels, aggregate and comprehensive views of assets, infrastructures and collaborative tools for process requirements. This includes specialized software designs as well as off-the-shelf marketed products, (operating systems and applications software).

7. Computer training for management software and some accounting software on a one-on-one or classroom settings. This includes the development of courseware and the provision of manuals and reference tools. Training can be performed on or off-site.

8. Perform tasks for advanced instructional training including training development, materials development, computer based training, and the development of course curricula.

9. Management, technical and training support on existing or new PC’s (including terminals, workstations, components, peripherals, operating systems, software applications, and network operation).

10. Storage space for large amounts of data to be housed off-site, (data warehousing).

11. The conversion process for data from hard copies, floppy diskettes and other antiquated media to a computerized and/or on-line.

12. Design of graphic content for print media or web media. This includes logos, buttons, links etc.

13. IT consulting and support for web-based systems, Internet solutions, e-commerce solutions, business-to-business solutions, internal and external linking of infrastructures, LAN’s and WAN’s.

14. Broadcast of audio and/or video taped information across the Internet that includes archiving for later viewing.

15. Software training that is Internet based.

16. Professional and technical support for the designation, installation and operation of IT related equipment and/or any other equipment supporting the agencies’ infrastructure.

17. The installation of necessary cabling for LAN’s and WAN’s.

18. Consulting services for the analysis, upgrade, installation and optimization of infrastructures. This includes systems housed at the local or headquarters level, multi-tiered systems, LAN’s and WAN’s.

19. LAN and WAN assistance for PC components and peripherals, installation of operating systems, applications software and network components.

20. Project development services to identify, analyze, strategize, plan, develop and implement projects to enhance and improve the functionality of agencies.

21. Project Management services for maintaining control over time, resources and budgets (the Triple Constraint Theory).

22. Project Management services to achieve defined project goals, including interpreting and enforcing contract provisions, plans and specifications for the agencies’ project site.

23. On-site Project Management support for material management and inventory control.

24. The development of scope of work documentation, including writing of specifications and SOW for agencies.

25. Consultation services in the preparation of strategic plans for analyzing and developing improvement projects for agencies.

26. Research and development services for IT issues including Internet marketing, infrastructure design/redesign, software integration and overall project implementation.

27. The development of Virtual Private Networks for any agency requiring fully integrated, communications via the Internet (WAN) or Intranet (LAN).

28. Video and audio streaming of live broadcasts on the Internet.

29. Design, build and implementation of web sites for agencies on a local, state, national or international level.

30. Multilingual conversion of agencies’ web sites to reach an International Internet audience.

31. Hosting of agencies’ main web sites, their satellite sites and VPN’s on dedicated or non-dedicated state-of-the-art, secure web servers.

32. The provision of e-mail accounts to agencies that have web sites hosted by Contractor provided and /or supported Exchange server(s).

NOTE: The above list does not limit agencies from requesting other products or services.

5.0 SUBCONTRACTOR

Consultants and subcontractors, including but not limited to Universities and colleges may be used if beneficial to the Government. This includes partnerships with other small businesses.

6.0 PERIOD OF PERFORMANCE

The period of performance shall be from the date of award through five (5) years or $3 million.

7.0 PLACE OF PERFORMANCE

The place of performance will be varying locations as required by the Federal Government, State or local agency.

8.0 SECURITY CLEARANCE

The anticipated highest level of classification is TOP SECRET. While working on classified tasks, Contractor shall safeguard all classified materials in accordance with applicable government and industrial security regulation. Each Order requiring classified tasks shall contain an accompanying dorm DD-254 specifying the level of classification and the originating activity.

9.0 POINT OF CONTACT

The Government POC is Mr. Robert L. Stringer. His contact information is PH…254-771-4568. E-Mail: robert.stringer@med.va.gov.

10.0 PAYMENT TERMS

Payment terms are Net 15 and billing schedule is 2 times per month.

11.0 PERSONNEL QUALIFICATIONS

A. GENERAL PROVISIONS

Contractor shall be responsible for employing technically qualified personnel (or partnering companies, consultants and subcontractors) to perform the tasks as required by each Order.

During the life of this contract, the government reserves the right to request work history on any contractor employee or partnering company for the purpose of verifying compliance with these general provisions, including review of resumes.

B. EXPERIENCE AND EDUCATION

Contractor shall maintain the personnel, organization and administrative control necessary to ensure that the work delivered meets the contract and TO specifications. This will include ensuring that said personnel have the experience and education necessary to fulfill the task requirements.

C. REQUIREMENTS

The work history of employees (or partnering companies, consultants and subcontractors) must contain experience directly related to the task and functions assigned to them under this contract. Again, this includes ensuring that said personnel is qualified to fulfill the task requirements

D. PERSONNEL

Personnel assigned to or used by Contractor in the performance of work under this contract shall be fully capable of performing the assigned functions designated in the respective labor categories, efficiently, effectively and professionally.

Contractor shall ensure that personnel in view of classified materials have the appropriate security clearance prior to the start of work on any given TO.

E. SPECIFIC PERSONNEL QUALIFICATION REQUIREMENTS

Personnel required to perform the services set forth in this contract shall meet the minimum requirements for the respective labor categories depicted in the CDRL.

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